Digital graphic showing various icons related to customer journey, including shopping cart, buy button, email, megaphone, dollar sign, stars, reviews, e-commerce, and digital ads Customer journeys via omnichannel campaigns.

Unlock Data-Driven, AI-Powered Omnichannel Journeys Tailored to Any Budget and Business Need.

Designed for the complexity of B2B and the velocity of B2B2C — where unified data, personalization, and seamless channel integration deliver journeys that convert.

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Why Omnichannel.

Single-channel. Multi-channel. Omnichannel.

You’ve heard the terms—but only omnichannel meets the customer where they are: email, social media, digital ads, SMS, web, phone, and even in-person.

By unifying customer data and messaging across every touchpoint, brands create a seamless, connected experience—one that builds trust, fuels engagement, and drives results no siloed tactic can match.

Modern marketing demands hyper-personalization and value-driven customer journeys. That’s why omnichannel is the gold standard—and why METIS delivers it by design.

Omnichannel marketing to pros, personalized, real-time marketing touchpoints generating personalized customer journeys, revenue and relationships

From First Click to Forever — Build Journeys That Drive Growth.

At METIS, we design omnichannel systems that turn data into connections and customers into advocates.

Start Your Journey with METIS

1 – The Strategy Layer

From Awareness to Advocacy

We don’t think in campaigns — we think in connected experiences. Every customer touchpoint is part of a larger ecosystem designed to move audiences from curiosity to commitment.

Using unified data, AI-driven insights, and precision channel strategy, METIS helps brands identify, engage, and grow high-value audiences at scale — creating momentum that compounds across every stage of the funnel and manages the full customer lifecycle.

A diagram illustrating the three levels of awareness, interest, and intent in a sales funnel or marketing process.

2 – The Sales Funnel in Motion

Awareness | Interest | Intent

Are you attracting new customers?

Your audience is everywhere — search, social, email, media, mobile, events, branch locations, and e-commerce. METIS unifies those signals to build precise, data-informed targeting that finds the right customer, at the right moment, with the right message. From the first impression to the decision point, your brand shows up with purpose and drives new customers into your sales funnel.

A diagram illustrating the levels of acquire and onboard in a sales funnel or marketing process.

Acquire | Onboard

Are you closing leads? Onboarding first orders to ensure second ones?

Acquisition is only the beginning. We design onboarding experiences that make every new customer feel recognized and valued — driving faster adoption, deeper engagement, and reduced churn. Every message, every channel, every next step is intentional — guiding the customer toward a closed sale and lasting value.

A diagram illustrating the level of engage or loyalty in a sales funnel or marketing process.

Engage | Loyalty

Are you keeping customers engaged? Or stopping at leads?

Retention isn’t a metric — it’s a movement. Our omnichannel frameworks keep customers active, informed, and inspired through continual optimization, driving personalization, behavioral triggers, and cross-channel orchestration. The result? Repeat orders and real loyalty, built on relevance and trust.

A diagram illustrating the level of re-engagement for attrition in a sales funnel or marketing process.

Re-Engage

When customers shift their business, are you trying to win them back?

When attention drifts, METIS reignites it. Predictive data models and trigger-based campaigns re-activate dormant audiences, driving renewed interest and incremental growth. Every comeback is measurable, every win adds to lifetime value.

3 – The METIS Impact

Data → Strategy → Experience

We connect the dots others miss. By unifying data, activating AI optimization, and aligning every channel around customer experience, METIS turns marketing into a growth engine that scales — from acquisition through advocacy. We don’t stop at leads; we close the sale.

This is full-funnel marketing, re-engineered.

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Omnichannel Products

Our omnichannel products make it easy to understand how they work, what you get, and what they cost. We employ a hybrid approach that combines human-led strategy & guardrails, leveraging the latest AI and martech. Our technology is “always-on,” optimizing your campaigns to reach the best results.

ACCELERATE

Fast, Optimized Campaigns

Accelerate is designed to get you up and running fast. For those times when you just need to launch a campaign that meets a single goal: Leads? Sign-ups? New product awareness? Or something else?

  • This product includes one multi-channel customer journey designed to achieve a single goal. Our team will work with you to build the right path for your customer, so you get the results you need.

  • An audience refers to the customer group the campaign will target. For this product, you can pick one distinctive customer group from your data.

    We’ll track audience engagement and drop updates to your systems quarterly.

  • A channel is the type of outreach the campaign will use to reach the customer, choose from multiple digital platforms, social, email, SMS, and phone. This product includes up to two channels.

  • Our AI-assisted campaign optimization not only aids our team in continually optimizing your campaigns for results, but also tests creative. This package includes up to 5 creative variants that can be tested as part of your campaign.

  • A standardized weekly report on campaign activities and results is sent directly to your inbox.

Step up: 10-Day

Pricing: Monthly subscription + media fees (10% management fee)

Minimum run: 90 days

AMPLIFY

Customer Journey Starter

Amplify was created for clients who are ready to start running integrated campaigns within a customer journey. With two distinct campaigns, you are beginning to move customers through a more complex journey, such as from first order to onboarding, or from second order to credit application.

  • This product includes two distinct campaigns, within a single journey. As customers complete one campaign and move to the next, such as first-order to onboarding, or second order to credit application, they are building a long-term relationship with your brand. Our team will work with you to build the right customer path, achieving your goals.

  • An audience refers to the customer group the campaign will target. For this product, you can pick two distinctive customer groups from your data.

    We’ll track audience engagement and drop updates to your systems twice a quarter.

  • A channel is the type of outreach the campaign will use to reach the customer, choose from multiple digital platforms, social, email, SMS, and phone. This product includes up to five channels.

  • Our AI-assisted campaign optimization not only aids our team in continually optimizing your campaigns for results, but also tests creative. This package includes up to 15 creative variants that can be tested as part of your campaign.

  • A standardized ROI dashboard on campaign activities and results is available for real time log in.

Step up: 20-Day

Pricing: Monthly subscription + media fees (10% management fee)

Minimum run: 6 months

MAXIMIZE

Enterprise Omnichannel

Maximize was designed for clients who require a completely customized customer journey strategy to meet their brand’s needs. This product allows you to fully customize as many segmented journeys/campaigns as you require.

  • This product allows for complete customization of as many segmented journeys/campaigns as you require.

    Customer segmentation/persona building data products are available to pair with this product. Other custom services can also be added such as creative, additional analysis, website development and others.

    Each customer journey is personalized to drive the customer to achieve multiple campaign goals and build life-time value with your brand. Our team is ready to help you build this strategy.

  • You can identify as many customer segments/personas as you need. We will map your omnichannel campaign data back to the system of your choice and feed you updated data real time.

    Customer segmentation/persona data products are available on our data page.

  • This product offers full-funnel, full-channel access that can be customized by campaign. Choose from multiple digital platforms, social, email, SMS, and phone.

  • Our AI-assisted campaign optimization not only aids our team in continually optimizing your campaigns for results, but also tests creative. This package includes up to 30 creative variants that can be tested as part of your campaign.

  • A multi-level dashboard including customer sales, journey/campaign activities, and channel results is available for real-time login.

Step up: 45+-Day (dependent on scale)

Pricing: Monthly subscription + media fees (10% management fee)

Minimum run: 12 months

If you need content, customer segmentation, or help with data management, our data products or custom services can be added to any omnichannel product.

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Your Signal to Start

Channels

  • Programmatic Display

  • Google and Bing (high-intent search ads)

  • Connected TV

  • Meta: Facebook+Instagram

  • LinkedIn

  • Reddit

  • Digital Audio

  • YouTube

  • Email

  • SMS (text messaging)

  • Phone (in-person connection)